We attach great importance to buyer feedback (especially negative reviews), which helps us dig out potential problems of products, undetectable defects on the website, and the ability of customer service staff. Thank you for leaving your valuable comment. We will read carefully and make improvements to our work based on it.
****tonyVerified Buyer
2022-02-24
Returning customer; easy to use, great pricing, quick shipment. Installed the battery and I'm up and running.
Replied by msibatterystore.com
****lperVerified Buyer
2022-02-23
So far, so good One of the things I liked best was the instructions, I don't think anything was left out. Another company I had used a while ago, sent battery that was no good, no direcctions etc. I would definetely use Laptop again and have already recommended site to friends
Replied by msibatterystore.com
**ertVerified Buyer
2022-02-23
Battery defective in 1 day. Paid $95 to have this battery installed. Got home and it charged to 100%, then at 67% computer died. I rebooted and saw the battery was at 0%. It is now not holding charge. I wasted money on the battery and the $95 for installation. Still haven't heard back from customer support to get a refund.
Replied by msibatterystore.com
Dear customer,
Thanks for contacting us!
This battery was tested to be functional by technicians before shipping out.
The error can be due to various reasons.
The first thing you should do is check to make sure it is seated properly in the charger. If so, remove it and inspect the contact points for dirt and debris.
If it looks like it needs cleaning, brush it lightly with a soft cloth and set the battery back on the charger.
Then check if you correctly and tightly installed the battery interface.
Then follow these instructions to try it one more time:
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1.Power off the system.
2.Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer.
3.Disconnect the AC Adapter and remove the battery from it.
4.Press and hold the power button for 20 to 30 seconds to release the residual charge from the laptop.
5.Reconnect the battery and the AC Adapter.
6.New battery pack is normally shipped in its partially charged condition.
Please cycle your battery pack by fully charge (more than 12 hours) and discharge it to 5%-10% for 3~5 times to reach its maximum rated capacity before use.
Turn off the computer when charging, and don't break off the electricity source or unplug adapter when charging.
=======================================================================================================
Hope the information provided above will be helpful with the issue.
It would be advised that offer us some clear images or a video showing the issue for further clarification if the trouble still exists.
****1960Verified Buyer
2022-02-21
This product was exactly what I was looking for--something more<br/>similar to the original. Charged up to 99% right out of the box.<br/>Purchasing was easy and service was great. Thank you
Replied by msibatterystore.com
**s1946Verified Buyer
2022-02-18
It was easy....looking forward to getting a working battery and then I'll be purchasing another one for another computer!
Replied by msibatterystore.com
**tat72Verified Buyer
2022-02-15
received replacement lap top battery in a timely manner. Arrived in good condition, working perfectly.
Replied by msibatterystore.com
**ngoldVerified Buyer
2022-02-14
Easy to identify battery on website and was able to find a higher capacity battery than i required and was the cheapest compared with other sites checked. Delivered well within estimated delivery time. I have had the battery for a few weeks now and no complaints.
Replied by msibatterystore.com
**theVerified Buyer
2022-02-12
You made it so easy to find the exact battery I needed for my computer. I was really nervous about buying a battery online, but this business seems very credible. I’m excuted to receive my new battery from you!
Replied by msibatterystore.com
****1953Verified Buyer
2022-02-11
I found MSI Battery Store on Google and I was pleasantly surprised by the service and product quality.
I received my laptop battery even earlier than expected and it works perfectly. I would recommend this website for anyone looking for a new laptop battery!
Replied by msibatterystore.com
****ruslowVerified Buyer
2022-02-09
It was very simple to find what I needed. I had my information I needed, and I found what will work for my MS-1006.
Replied by msibatterystore.com